Senior Product Manager, Sydney

AI shipped to production.
Platforms that grow revenue.
Systems that survive change.

12+ years turning complex enterprise problems into shipped products.

ClickPoint Software · Enterprise B2B · 2025 In production

An AI agent that enterprise clients run their onboarding through.

Setup used to span multiple screens and require technical knowledge. I designed and shipped a deterministic agent: guided flows, schema-bound tool calls, and human confirmation before every execution. No free-form generation ever touches client data. In production across multiple companies since October 2025.

LeadExec · AI Assist
AI Assist launcher inside LeadExec showing guided setup actions
AGENT ARCHITECTURE · DETERMINISTIC BY DESIGN Client request natural language Guided flow deterministic steps Schema-bound tools JSON schema validated Confirmation gate human approves each step Execution LeadExec APIs ↑ EVERY PAYLOAD VALIDATED AGAINST SCHEMA BEFORE EXECUTION
Days → under 15 min
Client setup time
0
Unsafe tool calls in production
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ClickPoint Software · 2024

Compliance integrations platform

Enterprise clients repeated the same setup for every campaign, and inbound leads carried no compliance checks. Rebuilt the model around inheritance and shipped six real time validation integrations: configuration defined once, applied everywhere.

6 integrations
One setup, zero repetition
Case study
Brasil Paralelo · B2C streaming · 2022

Subscription transformation

15+ plans differentiated by content, with no upgrade path. Consolidated them into three technology based tiers, then coordinated four squads to migrate every active subscriber with zero downtime and zero billing errors.

2× revenue
335,634 subscribers migrated
Case study
Brasil Paralelo · 1.5M contacts · 2022

Marketing intelligence platform

Three teams were messaging the same members four times a week off lists with 58% accuracy. Centralised 1.5M contacts, built behavioural lead generation, enforced frequency governance.

58% → 96%
List accuracy · sends down 54%
Case study
OPERATING RANGE AI agents · Pricing & monetisation · Integrations & APIs · Regulated data · Replatforming & migrations
Felipe Faraone

A bit about me

Brazilian with Italian roots, married to an Aussie, and now calling Sydney home. Outside work, I keep things pretty simple: Jiu Jitsu a few times a week, a film camera I am still figuring out, and plenty of other hobbies I am not much chop at yet. Still working on my Australian sense of humour. Endlessly curious about where technology, design, and the way things are built come together.

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